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The Chief-Leader/Michel Friang 'I GIVE THE FACTS': New York City Teacher Eileen Lugano-Duffell joined the September 11 Families organization that helped create the Tribute WTC Visitors Center and has since offered her own first-person account of that day while leading tours because 'it was the right thing to do.' During her tour she talks about her connections to the Twin Towers: her steamfitter father helped build them, and three of her five children worked there on 9/11. Two survived. Her middle child, Sean, did not.